“To summarize my experience: I typically hate dealing with contractors, as I've come to believe that they're always trying to take advantage of you... Well, the guys at Incredible Renovations proved me wrong! I would work with them again without hesitation and recommend them to any friends looking to remodel their home. Let me give you some additional pointers for your consideration:
- Adam (the owner) has impeccable business ethics, which also resulted in his bid being the most reasonable (I asked for 4 bids before confirming the job to Incredible Renovations). Similarly, he was more than willing to iterate with me on the several edits I requested to bring the wording of the contract to my legal satisfaction (as well as the appendix with description of the work to be performed, so there were as few open ends as possible)
- They are very flexible and understanding if your budget is limited. In my case, I wanted specific parts of the job to be performed by my handyman as it'd result in lower overall costs and they were more than willing to work with me so I could meet my total budget
- They are honest. Certain items turned out to cost more than initially projected and they absorbed the incremental cost under the contingency; likewise, certain items ended up costing less (or we decided to reduce the number of, for example, skylights) and they credited the difference
- They welcome feedback and make sure to capture your input along the way. I'm a bit of a micro-manager and had a very clear idea of what I wanted and what the end product was supposed to look like... A few areas of the project were not progressing to my satisfaction and required some re-work (e.g. re-routing of A/C ducts that resulted in unplanned columns sticking out of the wall, weather-proofing of balcony doors that were leaking, etc); well, they handled my feedback on how things had to be re-worked very well and everything was completed to my satisfaction
- Even though I was doing the paint work directly with my handyman, they were kind enough to help me design the color scheme for the different areas of the house at no cost as well as think through interior decoration options
- Chris Krout, their project manager, is one of the most patient and respectful contractors I've ever met. It was a pleasure working with him on a day-to-day basis. He knows his sub-contractors well and knows how to get the best out of them
- Their "on time, on budget" guarantee is real, my project was completed perfectly on time and within the agreed budget..."
-M.G., West U
Your contractors past work speaks volumes about their commitment to the client. A contractor may leave you high & dry in the middle of the renovation project. When you choose Incredible Renovations, you can be sure that we care about you and your home.
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